Privacy Policy

Our commitment

At Scythe Cyrmu, we are strongly committed to protecting your privacy. We will not sell or share your data with a third party for any purpose not mentioned in this policy.

You can navigate the majority of our site without giving us any personal information about yourself. However, sometimes we need additional information about you in order to provide the information or services you are requesting.

Personal information that this website collects, why we collect it, and how it is stored

We will only ever collect, store and use your personal data when we have an identified lawful basis and reason to do so, such as keeping in touch with you.

At present, we collect Personally Identifiable Information submitted to this website in the following ways:

Data collected for processing payments

The ICO defines the lawful basis for processing your data for payment for products or services ‘contractual’. To administer your payment we collect your personal data to:

  • Send you items you have purchased from our online shop.
  • Process your payment for products or services.
  • Send you information about courses you have booked on to.
  • Get in touch should there ever be any issues processing your payment.

All electronic forms that request financial data will use the Secure Sockets Layer (SSL) protocol to encrypt the data between your browser and our servers.

Your financial details

If you use a debit or credit card to pay for a product or service we will pass your card details securely to our payment provider. Other payment methods are handled in a similar manner.

Scythe Cyrmu complies with the payment card industry data security standard (PCI-DSS) published by the PCI Security Standards Council, and will never store card details.

Of course, we cannot guarantee the security of your home computer or the internet, and any online communications (e.g. information provided by email or our website) are at the user’s own risk.

Direct marketing

As defined by the ICO, we use two different lawful bases for processing your data for ‘direct marketing’ purposes:

  • Legitimate interest – This is where we have identified a genuine and legitimate reason for contacting you, which crucially does not override your rights or interests. We use legitimate interest to send you the information listed above by email.
  • Opt-in consent – This is where you have given us express permission to contact you by particular communication channels. We use opt-in consent to send you the information listed above by email.

We respect your right to update the way we get in touch with you about our work at any time.

Emails

When you send us an email, the personal information you provide may include your name, title, company name, address, contact numbers and email address.

The email is securely stored on the servers of our email provider for us to access. We will only ever use this data in order to contact you in relation to your enquiry. You may request to see your data and ask for it to be deleted.

E-newsletter sign up

We use a third party provider called MailChimp to send our e-newsletters. When you sign up to our e-newsletter you are sharing your email and name with ourselves and MailChimp. Your details will only ever be used to send an e-newsletter when we have some new news and if you want to unsubscribe at any time then it is a simple matter of clicking the unsubscribe link at the bottom of the e-newsletter.

MailChimp complies with GDPR legislation and is EU-U.S. Privacy Shield compliant. MailChimp’s Privacy Policy.

Site visitation tracking

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google does not grant us access to this. We consider Google to be a third party data processor which complies with GDPR legislation and is EU-U.S. Privacy Shield compliant. Google’s Privacy Policy.

GA makes use of cookies, details of which can be found on Google’s developer guides. For your information our website uses the analytics.js implementation of GA.

Security

We will take reasonable precautions to prevent the loss, misuse or alteration of information you give us. Whilst we endeavour to keep our systems and communications protected against viruses and other harmful effects we cannot bear responsibility for all communications being virus-free.

All traffic (transferal of files/data) between this website and your browser is encrypted and delivered over HTTPS.

The website is protected by a web application level firewall. This website’s server is also protected by a firewall. It is hosted within a UK data centre.

Right to Access

You have a right to update, correct or delete your personally identifiable information at any time by contacting us.

The way we use information

We store the information you provide about yourself in a secure environment in order to provide you with the information, products, and/or services you request. The information is stored for the lifetime of the system unless you request that it be removed. We use a number of third party data processors who are all compliant with strict data processing requirements.

You must opt-in or give consent for us to share your identifiable information with third parties, who would be bound by a confidentiality agreement. However, the information you provide us about yourself may be shared with our employees to the extent necessary to accommodate your request. For example, if you provide your name, mailing address, telephone and email address, this information will be shared with appropriate personnel to fulfil your request.

Finally, unless otherwise excepted below, we would not use your personally identifiable information provided to us online for purposes other than those you requested without also providing you an opportunity to agree or otherwise limit such unrelated purposes.

Changes

We may occasionally update this Privacy Statement. We encourage you to periodically review this Privacy Statement to stay informed about how we are helping to protect the personally identifiable information we collect.

22/05/2018